A Virtual Assistant is a personal assistant who works remotely from home. Put simply, a Virtual Assistant can offer support with pretty much anything an in-house assistant would (except for making the coffee). You might even say that they would do *virtually* anything to support you.

Think of us as your virtual Mary Poppins – on hand to help with your to-do list. We can help you with aspects of your business and personal life, including managing the family calendar, organising holidays and travel, arranging maintenance and planning parties!

Even if you’ve heard of a Virtual Assistant before, you might not be aware of the vast expanse of things we can help with! Some assistants specialise in a specific area such as marketing. Others offer all-round support for businesses and busy individuals.

Some common examples of tasks we support with include admin, social media, website maintenance, blog and article writing, filing and organising, graphic design, document formatting, research tasks, data entry, transcription, content creation, and much more.

We can respond to emails, messages, and enquiries for you, acting as an extension of you.

We can act as your family assistant, organising travel, holidays, repairs, receipts, and diarising events such as your children’s school dates.

We can take a lot off your plate in your everyday life. If you’re a busy parent, you could even hire a VA to help with things such as booking appointments, planning events, and even online grocery shopping!

Take a look at our services page for more examples of what we can help with.

A Virtual Assistant is often considered a generalist. They are an experienced remote assistant, offering a variety of support across a range of different industries. A Remote Specialist, on the other hand, is a highly-skilled professional who specialises in a specific field and can be considered an expert in their area.

Virtual Assistants perform a wide range of tasks, usually with a focus on general-purpose assistance and typically have backgrounds in admin, PA/EA, office management, or similar roles. Our Remote Specialists possess knowledge and expertise in their particular field. They are highly skilled professionals who work remotely to offer their expertise, and they can provide in-depth expertise and insights within their specialised field.

Determining whether you need a Virtual Assistant or a Remote Specialist depends on the nature of your tasks, the level of expertise required, and the specific goals you want to achieve.

If your tasks primarily involve general administrative work, scheduling, customer support, or research tasks, a Virtual Assistant would be suitable. If your tasks require specialised knowledge, industry-specific skills, or in-depth expertise, a Remote Specialist would be more appropriate. If the tasks are relatively routine or general in nature, a Virtual Assistant can handle them efficiently. If the tasks are complex, require problem-solving, or involve in-depth analysis, a Remote Specialist with specific expertise will be better equipped to assist you.

If your tasks are within a specialised field or industry and require deep knowledge and insights, a Remote Specialist who specialises in that domain would be beneficial. If your tasks are not tied to a specific field and do not require specialised knowledge, a Virtual Assistant can provide the necessary support.

What is the scope and duration of the tasks or projects? For short-term or one-time projects that require specialised skills, a Remote Specialist can efficiently accomplish specific objectives. If you need ongoing, day-to-day support with a variety of tasks, a Virtual Assistant can provide continuous assistance.

What is your budget?

Remote Specialists often command higher rates due to their specialised expertise. If your budget allows for it and your tasks require specialised knowledge, investing in a Remote Specialist can be valuable. If budget constraints are a concern and the tasks primarily involve general support, a Virtual Assistant can be a more cost-effective option.

By considering these factors and assessing your specific needs, you can make an informed decision about whether a Virtual Assistant or a Remote Specialist is the right choice for you.

Remember, at The Virtual Assistant Company, we are outsourcing specialists, and it is our job to match you with the best possible fit for you, your business and your needs. If you want a friendly, free, informal discussion about what might be the best option for you, feel free to book a call with one of our team, and we will work with you to help you make an informed decision.