Property Virtual Assistant services
for estate agents, developers, and property professionals
Created by property professionals, for property professionals. Scale your property business with specialist, UK-based virtual assistants who understand how the industry works — and how to support it properly.
Trusted by UK estate agents, developers and property professionals
You didn’t build your agency to be buried in admin
You built it to win instructions, close deals and grow your pipeline.
But when your day is consumed by listings, chasing solicitors, updating CRMs and handling enquiries, your time gets pulled away from revenue-generating activity.
At TVAC, we provide specialist property virtual assistants who understand the pace, pressure and detail required in the property industry.
We don’t just assist. We integrate into your systems — and keep everything moving.
Property businesses need precision, consistency and speed
You can’t afford delays, missed updates or inconsistent communication.
Whether you’re running a busy estate agency, managing a portfolio or developing property, you need support that is:
- reliable
- proactive
- detail-oriented
- industry-aware
Our UK-based property virtual assistants support agents, developers, investors and lettings teams with structured, dependable admin — so nothing slips through the cracks.
Industry-Specific Expertise
Our property VAs understand estate agency processes, terminology and workflows — from listings and compliance to sales progression and tenant management.
Scalable Support For Growing Agencies
Whether you’re a solo agent or an established team, our support scales with your business — without the cost or complexity of hiring in-house.
Reliable, Agency-Backed Delivery
You’re not relying on a freelancer. You’re supported by a structured agency with systems, standards and continuity — so your business stays consistent.
Can estate agency be done remotely?
Absolutely.
We’ve supported estate agents, developers, portfolio landlords and property businesses across the UK with remote, structured support.
Many core property tasks can be handled efficiently by a virtual assistant — often more consistently than in-house, thanks to clear systems and focused delivery.
Remote support also opens up access to a wider talent pool, allowing you to find the right fit for your business — not just who’s available locally.
Built on real property experience
We’re not just another VA agency offering “property support”.
Before founding TVAC, our founders worked in estate agency and remain actively involved in the property industry today.
We understand:
- how estate agencies operate day-to-day
- how deals progress (and where they get stuck)
- how important communication and speed are
- how admin impacts revenue
We bring that knowledge into every client relationship — ensuring our support adds real value, not just extra hands.
Virtual Property Support
Sales Admin
- General property sales admin
- Memorandum of sale
- Offer letters
- Email management
- Buyer and vendor communications
- Property listings and particulars
Lettings Admin
- General lettings admin
- Maintenance requests
- Inventories
- Lettings instructions
- Touting
- Business development
Sales Progression
- Liaising with solicitors
- Memorandum of sale
- Liaising with vendors
- Liaising with buyers
- Ensuring smooth transactions
- Sales progression admin
Property Listings
- Typing up property listing details
- Measurements and floorplans
- Rightmove and Zoopla listings
- Social media listings
- Editing images
- Property description copy
Property Marketing
- Social media management
- Content creation
- Marketing support
- Copywriting
- Blog and article writing
- Email marketing
Design
- Window cards
- Property particulars
- Property/company brochures
- Advertisements
- Social media graphics
- Logos, branding, letterheads
Tenant Management
- Tenant management
- Communications
- Maintenance requests
- Managing contractors
- General admin
- Email management
Vendor Management
- Vendor care
- Viewing feedback
- Document chasing
- Liasing with vendors
- General admin
- Negotiations
And More...
Can’t find what you’re looking for? Get in touch to discuss your needs and see if we can help.
Specialist property Virtual Assistants
you can rely on
When your pipeline is full, a sale is close to exchange, or your lettings inbox is exploding, you don’t want to gamble your reputation on inconsistent support.
TVAC provides trusted, experienced, UK-based Property Virtual Assistants who understand the pace and detail of estate agency and property operations. We integrate into your systems and support you behind the scenes — so your business stays responsive, organised and professional at all times.
Property VA support can include:
- sales and lettings administration
- listings, particulars and portal uploads (Rightmove/Zoopla)
- buyer, vendor, tenant and landlord communications
- memorandum of sale, offer letters and document preparation
- sales progression and solicitor chasing
- maintenance requests and contractor coordination
- CRM updates, data management and reporting
- property marketing support (social media, email and copywriting)
What you get:
- reliable delivery aligned with agency standards
- assistants who understand property workflows and terminology
- a proven track record supporting UK property professionals
- flexible support without hiring in-house
- capacity you can switch on when the market gets busy
- continuity and structure (not “one-off admin help”)
This support is for you if:
- you’re an estate agent or property business owner who wants to grow without adding headcount
- you’re losing hours each week to admin, listings and chasing
- you want faster turnaround times and more consistent communication
- you need support that understands the property industry (not generic admin)
- you want to protect your reputation and client experience as you scale
Why property professionals trust TVAC
Great knowledge of the property industry
Jay White
Jonathan Moser
Mo Living
We're incredibly impressed
We’ve been working with The Virtual Assistant Co. for the past two months, and we’re incredibly impressed with the quality of their work. Emma, our assigned freelancer, has been fantastic—detail-oriented, efficient, and reliable. Communication with Bethan, the lead, has also been seamless and professional, making the whole process smooth and stress-free. Their support has been invaluable in helping our small business achieve its goals. We highly recommend their services to anyone looking for dedicated, skilled virtual assistance!
Jamie Carter
The VA has proved to be a Godsend
I couldn’t be happier with the way TVAC and Bethan especially have assisted me with sourcing a VA for my business. The process was very straightforward, and was handled efficiently from the start. The VA has proved to be a Godsend for my business, as I found myself being swamped and overwhelmed with admin work. Highly recommended!
Jonathan Moser
A great range of services
TVAC were on the money when they put me in touch with one of there book keepers. A very professional outfit with a great range of services.
Mark Machin
Jeremy Jacob
Jeremy Jacob Lettings
Nicola Lamerton
ElliotLee Estate Agents
Willing to support in any way
Bethan is a strong team player, adds great value in any project in which she becomes involved in and is always willing to support in any way she can.
Nicola Lamerton
Absolutely delighted
As soon as we met with our now VA, we knew right away that she was perfect for us! The process could not have been any smoother. We are absolutely delighted with the service we received from TVAC and cannot recommend them highly enough!
Abi Leah
Let’s take your property admin off your plate
You don’t need to do everything yourself. Book a free consultation and get matched with a specialist property Virtual Assistant who understands your business, your workflow and your goals.