Hire a remote assistant or specialist
for less than you might think

Once you’ve decided how many hours you’d like to start with, you’ll be billed for those hours and work can begin. If you choose a regular monthly plan, any unused hours that month can be rolled over to the next month – we’ll keep track of everything for you.

You can choose to pay by direct debit or by BACS. Direct debit is best for those on a monthly plan. If you have any questions about billing, please get in touch with us.

If you choose a monthly plan, it is generally best to pay by standing order or direct debit. Direct debit is a convenient, safe and hands-off way to pay, and it means one less thing on your to-do list!

We use GoCardless – an independent third party – to handle our direct debit payments, but you’ll receive a monthly invoice from us for your records.

To pay by standing order, you’ll find our bank details on your contract and invoice.

For ad hoc support, most clients prefer to pay by BACs by the invoice due date, and you’ll find our bank details on any invoice you receive from us. If you have any questions about payments, please get in touch with us.

We understand it it’s often tricky to estimate exactly just how much time you’ll need from a VA. If you opt for a monthly plan and you find yourself running out of hours, you can simply top up your time by getting in touch with us and asking to top up. We’ll invoice you for the extra time you require, and we’ll add those hours to your current available time.

How much you’ll be charged depends on how many hours you choose to top up by. You can choose to top up per hour, or buy another block of prepaid time.

If you choose to buy an hour at a time, you will be charged our standard hourly rate (£28.00 per hour).

If you choose to buy another block of prepaid time, your hourly rate will be reduced in accordance with the package you go for (see our pricing plans for accurate rates).

From time to time, clients like to book their assistants for a specific date or dates. This could be because they require their assistant to present for certain meetings, or they would like to allocate an entire day or more to work on a particular project, for example. This option also suits clients who would like ad hoc support to get a project completed on a specific date. Our day rate is £162 based on a 6-hour working day. Choosing our day rate option will ensure that your assistant blocks out their diary to work with you only that particular day and will be available to you during the 6 working hours you agree to.