Communication Expectations
(updated 24 Nov 2025)
We encourage clarity and professionalism on both sides.
Your VA is expected to respond within 24 working hours, and you can help by:
- Keeping tasks and requests in one place (our portal is a great place!)
- Communicating changes promptly
- Avoiding multiple communication streams if possible
Your VA is not expected to be “on call,” but they will always manage expectations around deadlines and delivery.